Modern Slavery Statement for Merton Carpet Cleaners

Merton Carpet Cleaners is committed to conducting business with integrity, fairness, and respect for human rights. This modern slavery statement sets out the steps we take to prevent slavery, servitude, forced labour, and human trafficking across our operations and supply chain. We recognise that the carpet cleaning industry can involve multiple service providers, product suppliers, and subcontracted support, and we therefore maintain a clear zero-tolerance policy toward any form of exploitation.

Our approach is guided by the principle that every person should be treated with dignity. We expect the same standards from all employees, suppliers, contractors, and third-party partners associated with Merton Carpet Cleaners. Any breach of this commitment is considered serious misconduct and may result in the termination of a working relationship.

To support this commitment, Merton Carpet Cleaners applies risk-based controls designed to identify and reduce potential exposure to modern slavery. These controls include due diligence at the onboarding stage, periodic supplier reviews, and internal awareness measures. We also encourage all workers to remain alert to indicators such as unusual restrictions on movement, withheld wages, intimidation, or signs of coercion.

Our supplier management process is central to maintaining responsible procurement. We assess the background of suppliers and service partners before engagement and reserve the right to conduct supplier audits where appropriate. These audits may involve checking labour practices, record-keeping, subcontracting arrangements, and the conditions under which workers are recruited and supported. If concerns are identified, we require prompt corrective action and may suspend or end the relationship if satisfactory improvement is not demonstrated.

We also expect suppliers to confirm that they uphold lawful working conditions, provide fair pay, and prohibit the use of forced or trafficked labour. Where contracts involve cleaning materials, equipment, logistics, or temporary labour, we place particular emphasis on transparency in sourcing and employment practices. This helps ensure that the standards of Merton Carpet Cleaners extend beyond our direct workforce and into the wider commercial network.

Reporting concerns is essential to our prevention framework. Any employee, contractor, supplier, or other stakeholder who suspects exploitation may raise the matter through our internal reporting channels, which are designed to be accessible and handled sensitively. Reports are reviewed promptly, and concerns are escalated to the appropriate internal decision-makers for investigation. We make clear that retaliation against anyone who raises a genuine concern is unacceptable.

Our internal reporting channels support confidential disclosure of issues relating to modern slavery, unethical recruitment, intimidation, or unsafe working arrangements. Matters may be raised verbally or in writing through management routes established for safeguarding and compliance. Where required, we will involve relevant external authorities in line with legal obligations and the seriousness of the allegation.

The company provides proportionate training and awareness measures so that workers can recognise warning signs and respond appropriately. Managers are expected to understand the responsibilities associated with this statement and to act decisively if a risk is identified. This commitment reflects the values of Merton Carpet Cleaners and reinforces a culture of accountability throughout the business.

We undertake an annual review of this statement and of the procedures that support it. The review considers changes in legislation, supply chain risk, business structure, and the effectiveness of our controls. Where improvements are needed, we update our processes, strengthen supplier oversight, and refine internal reporting routes so they remain practical and reliable.

Through these measures, Merton Carpet Cleaners maintains a firm and ongoing commitment to preventing modern slavery in all its forms. Our objective is not only compliance, but active vigilance, responsible sourcing, and a workplace culture built on respect. We will continue to strengthen our safeguards and uphold the highest ethical standards across every part of our operations.